Terms and Conditions

Effective Date: August 3, 2026

Welcome to AQSA PAY.

These Terms and Conditions ("Terms") govern your access to and use of the AQSA PAY mobile application, website, and related services provided by AQSA GROUP. By creating an account, accessing, or using AQSA PAY, you agree to these Terms.

1. About AQSA PAY

AQSA PAY is a digital payment application developed and operated by AQSA GROUP. The application is designed exclusively for customers who have a registered account in the AQSA Exchange (Sarafi) Management System.

The application allows eligible users to access account information and use authorized payment and financial services made available through AQSA PAY.

2. Eligibility

To use AQSA PAY, you must:

  • Have a valid account in the AQSA Exchange (Sarafi) Management System.
  • Provide accurate and complete registration information.
  • Be authorized to use the services under applicable laws and regulations.

We may refuse or suspend access if the information provided is inaccurate or if your account is not eligible.

3. User Account

You are responsible for:

  • Maintaining the confidentiality of your username, password, and verification codes.
  • Protecting your mobile device.
  • Promptly notifying AQSA GROUP if you believe your account has been accessed without authorization.

You are responsible for all activities performed through your account unless otherwise required by law.

4. Acceptable Use

You agree not to:

  • Use AQSA PAY for any unlawful purpose.
  • Attempt to gain unauthorized access to any system or account.
  • Interfere with the operation or security of the application.
  • Use the application to commit fraud, money laundering, or other illegal financial activities.
  • Reverse engineer, modify, or distribute the application without authorization.

5. Transactions

Transactions submitted through AQSA PAY are processed according to applicable business rules and operational procedures.

You are responsible for reviewing transaction details before confirming a payment or transfer.

Completed transactions may not be reversible except where permitted by applicable law or AQSA GROUP policies.

6. Security

AQSA GROUP uses reasonable security measures to protect user accounts and transaction information.

Users must immediately report:

  • Lost or stolen devices.
  • Unauthorized account access.
  • Suspicious transactions.
  • Security concerns.

7. Availability

We strive to keep AQSA PAY available at all times. However, services may occasionally be unavailable because of:

  • System maintenance.
  • Security updates.
  • Network failures.
  • Technical issues.
  • Circumstances beyond our reasonable control.

We do not guarantee uninterrupted availability.

8. Intellectual Property

AQSA PAY, its software, trademarks, logos, designs, and related materials are owned by AQSA GROUP or its licensors and are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or create derivative works without prior written permission.

9. Privacy

Your use of AQSA PAY is also governed by our Privacy Policy, available at:

Privacy Policy

10. Suspension or Termination

AQSA GROUP may suspend or terminate access to AQSA PAY if:

  • These Terms are violated.
  • Fraud or unauthorized activity is suspected.
  • Required by law or a competent authority.
  • Necessary to protect the security or integrity of the service.

11. Limitation of Liability

To the maximum extent permitted by applicable law, AQSA GROUP shall not be liable for indirect, incidental, consequential, or special damages arising from the use or inability to use AQSA PAY.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

12. Changes to These Terms

AQSA GROUP may update these Terms from time to time.

Updated Terms will be published on this page with a revised Effective Date. Continued use of AQSA PAY after the updated Terms become effective constitutes acceptance of the revised Terms.

13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations governing the services provided by AQSA GROUP.

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